Refund Policy

At WalkingWithElephants LLC, we strive to provide exceptional services and unforgettable experiences. We understand that sometimes plans change, and we are here to help. Please review our refund policy to understand how cancellations and refunds are handled.

By booking with us, you agree to the terms outlined in this Refund Policy.

Refund Eligibility
Refunds are available under the following conditions:

Cancellation by You:

If you cancel your tour more than 30 days before the scheduled departure date, you will receive a full refund.

If you cancel your tour within 30 days of the scheduled departure date, a 50% refund will be issued.

Cancellations less than 7 days before the tour date are non-refundable.

Cancellation by Us:
In the rare event that we must cancel your tour due to unforeseen circumstances, such as natural disasters or other force majeure events, you will receive a full refund. Alternatively, we can offer you the option to reschedule your tour for a future date.

How to Request a Refund
To request a refund, please contact us at the details below with your booking reference and the reason for your cancellation. We will process your refund within 14 business days of receiving your request.

Email: [email protected]

Phone: +1 601-914-5261

Address: 200 Bass Pro Dr, Pearl, MS 39208, US

Refund Process
Once your refund request is approved, we will issue the refund via the original payment method. Please note that your bank or payment provider may take additional time to process the refund, and this is beyond our control.

No-show Policy
If you fail to show up for your scheduled tour without prior notice, your booking will be considered a no-show, and no refund will be issued. We strongly recommend notifying us if you are unable to attend so that we can explore rescheduling options.

Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the updated date will be clearly stated. We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about our Refund Policy, or if you would like to request a refund, please contact us:

Email: [email protected]

Phone: +1 601-914-5261

Address: 200 Bass Pro Dr, Pearl, MS 39208, US

By booking with WalkingWithElephants LLC, you agree to the terms and conditions of this Refund Policy.